Best Feedback Questions

  • What should I stop doing?
  • What should I keep doing?
  • What should I start doing?

These questions are applicable for customer service as well as individual understanding.

Comments

Post a Comment

Popular posts from this blog

Nice Lessons from Ants

Came across this nice article on yahoo. The article talks about four lessons from ‘Ants Philosophy’. 1. Ants never quit. Have you noticed how ants always look for a way around an obstacle? Put your finger in an ant’s path and it will try and go around it, or over it. It will keep looking for a way out. It won’t just stand there and stare. It won’t give up and go back. We should all learn to be like that. There will always be obstacles in our lives. The challenge is to keep trying, keep looking for alternative routes to get to our goals. Winston Churchill probably paraphrased the ant’s mindset when he offered this priceless advice: “Never give up. Never, never give up!” 2. Ants think winter all summer. Remember the old story of the ant and the grasshopper? In the middle of summer, the ant was busy gathering food for the winter ahead – while the grasshopper was out having a good time. Ants know that summer - the good times – won’t last forever. Winters will come. That’s a good l...
Read more

वीप्रो कम्पनी के सन्तुर प्रोडक्ट तेजी से मार्केट ले रही हैं : वीप्रो प्रमुख वरुण कुमार

Image
http://www.himalini.com/%e0%a4%b5%e0%a5%80%e0%a4%aa%e0%a5%8d%e0%a4%b0%e0%a5%8b-%e0%a4%95%e0%a4%ae%e0%a5%8d%e0%a4%aa%e0%a4%a8%e0%a5%80-%e0%a4%95%e0%a5%87-%e0%a4%b8%e0%a4%a8%e0%a5%8d%e0%a4%a4%e0%a5%81%e0%a4%b0-%e0%a4%aa.html हिमालिनी डेस्क काठमांडू, १ सितंबर । वीप्रो कम्पनी के सन्तुर प्रोडक्ट बाले सभी समान नेपाल के बजार में भी तेजी से अपना जगह बना रही हैं । राजधानी के ग्राण्ड होटेल में एक कार्यक्रम के आयोजन कर सन्तुर प्रोडक्ट के प्रमुख बरुण कुमार नें कहा कि अब नेपाल के बजार में सन्तुर के सारें उत्पादन को लोग पसनद करनें लगी हैं ।   कार्यक्रम के दौरान आगे उन्होने कहा कि सन्तुर प्रोडक्ट में नहाने की साबुन, स्याम्पू, बडी स्प्रे, हयाण्ड वास लगायत के समान नेपाली वजार में सुलभ तरिके से पाए जाते हैं और उन प्रोडक्टो को लोग पिछले दिनों में ज्यादा इस्तेंमाल करनें लगी हैं । कार्यक्रम में नेपाली सिनेमा जगत कि मसहुर नायिका केकी अधिकारी नें भी प्रोडक्ट को बेहतरिन बताते हुयें सभी लोगों से सन्तुर प्रोडक्ट के समान इस्तेमाल करनें के लिए सुझायी थी । नायिका अधिकारी नें तीज प्रतियो...
Read more

Marketing - Lesson 5

Organizational Buying is the decision making process by which formal organizations establishes the need for purchased products and services and identifies, evaluate and choose between alternative brands and suppliers. Characteristics of Business Markets:- •           Few customers •           Larger buyers •           Many Buying Influences •           Close Buyer-Seller Relationship •           Few Intermediaries Buying Situations:- 1. Straight Rebuy - Reorder on routine basis 2. Modified Rebuy - Modification in product specifications, prices, delivery requirements or other terms. 3. New task - Buying for first time Buying Roles in Buying Center:- •           Initiators - Users or others. •     ...
Read more